What data do we collect?
jannekedelange.com processes your personal data because you use our services and / or because you provide this information to us. Below you will find an overview of the personal data we process:
- First and last name
- Telephone number
- E-mail address
- Videocall application of preference
- Videocall application name
- Address details
- Data about your activities on our website
- Internet browser and device type
Special and/or sensitive personal details that we process
Our website and/or service does not intend to collect data on website visitors who are under the age of 16, unless they have permission from parents or a guardian.
However, we cannot verify if a visitor is over 16. We therefore recommend parents to be involved in the online activities of their children in order to prevent the data collection about children without parental consent. If you believe that we have collected personal information about a person under age, please contact us at info@jannekedelange.com and we will delete this information.
What do we need your data for?
jannekedelange.com processes your personal data for the following purposes:
– Communication For example, to be able to call or e-mail you if this is necessary for us to be able to provide our services.
– Improve website jannekedelange.com analyzes your behavior on the website in order to improve the website.
Where is your data stored?
| Name | Goal | Description | Privacy link |
| Antagonist | Webhosting & mailserver | When contacting us, requesting information, making an appointment for a session, requesting or subscribing for a workshop, an email is sent to jannekedelange.com with the provided data. This data is stored on the mail server of our hosting provider Antagonist. When buying an item from the webshop, order information (name, adress, email, items ordered) is saved on the server of our hosting provider Antagonist. | https://www.antagonist.nl/juridische-kennisgevingen/ |
| Calendly | Schedule appointment for a session | When you make an appointment for a session, the Calendly service is being used.. | https://help.calendly.com/hc/en-us/sections/360001571514-Security-Compliance |
Data gathered by jannekedelange.com is saved on servers in the Netherlands (Antagonist).
Calendly user data is hosted in United States.
How long do we keep your data?
We will keep your data as long as necessary to provide you with our services and for other important purposes, such as to comply with our legal obligations.
We will keep your contact details and email conversations for the duration of your attendance via workshops, courses or sessions with us, unless you have indicated that we may keep your data for a longer period, for example, to inform you about a new course, workshop or event.
The Dutch tax authority (Belastingdienst) requires us to save our administrative paperwork with your invoicing, payment, and order details for 7 years. We only use anonymous information for internal reporting after this period.
Cookies
jannekedelange.com only makes use of technical and functional cookies. These cookies do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary in order to let our website function well.
The cookies are not used for other advertising purposes. We have set up your IP address to be anonymized.
Google Analytics
We make use of Google Analytics. Google Analytics is a tool from Google that allows us to analyze the use of our website. This can help us improve our site. The information collected by Google Analytics, such as the ip address of your computer, is stored on Google servers, including in the United States.
Woocommerce
The webshop is powered by Woocommerce. Woocommerce makes use of a small number of cookies in order to make sure your order can be processed.
How we protect your personal data
jannekedelange.com takes the protection of your personal data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not secure or there are indications of abuse, please contact us via info@jannekedelange.com
View, correct or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by jannekedelange.com and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to info@jannekedelange.com. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. With a black marker, make the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN), and your passport photo unreadable. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Contact
If you have a question or complaint about privacy, please contact info@jannekdelange.com
jannekedelange.com reserves the right to change this privacy statement without notifying you.
last updated on the 12th of March 2021